Isolation notification for students living in halls of residence


Dear mountain friend,

West Virginia University is committed to the health and safety of our campus community. And as part of our COVID-19 response plan, the University has recently been advised that you must self-isolate due to a positive COVID-19 test result.

We know this is tough news. However, rest assured that the WVU family is here to support you during this time. We ask that you remain calm and use the following tips. As a member of the community, it is essential that you take these necessary steps to keep everyone safe.

The information in the letter below should answer your questions about your isolation.

It is your responsibility to inform your contacts that they have been exposed to COVID-19. For more information on identifying close contacts, please see the definition of exposure on the CDC website. You can also contact the Care Services team at [email protected] with any additional questions.

Anyone who tests positive for COVID-19, regardless of their vaccination status, must self-isolate for at least five days. This includes any positive PCR test or positive rapid antigen test. You must remain isolated until all of the following criteria are met:

  • You are at least five full days away from your test date.
  • If you had symptoms, those symptoms have improved significantly AND you have been fever-free for at least 24 hours without using fever medication.
  • If you continue to have a fever and/or symptoms that do not improve within five days, you should remain isolated until you meet the above criteria.
  • If you do not develop symptoms, you can discontinue self-isolation six days after the date of your first positive test.
  • You should wear a properly fitted face mask for an additional five days after the end of your self-isolation period when around other people, practice physical distancing when possible, and avoid large social gatherings.

If you were asymptomatic and develop symptoms within 10 days of testing, the clock restarts at day 0 on the day symptoms first appeared.

You must immediately return to your residence room for the time being. However, you will soon be moving into isolation accommodation to begin your isolation period. In the meantime, you must not leave your residence under any circumstances. This includes going to classes in person or being on campus. You must remain in isolation until you are medically cleared.

If you continue to have a fever or your other symptoms have not improved after 5 days of self-isolation, you should wait to end your self-isolation until you have been fever-free for 24 hours without use anti-fever medicines and your other symptoms have improved. If you continue to experience significant symptoms, please arrange an alternative treatment plan with your primary care provider.

Student-athletes and those connected to WVU Athletics will be contacted by the Athletics Health Team and may have different protocols required by the Big 12 Conference. Anyone reporting to athletics should follow the guidelines of isolation from the Big 12 Conference.

You are not allowed to leave isolation to retest for COVID-19. You must remain in isolation until released by the University. Please note that violation of isolation protocols for any reason may result in conduct charges and/or student sanctions.

If you fail to meet the isolation requirements, you will be subject to disciplinary action through the Office of Student Conduct, which may include temporary suspension, educational requirements, withdrawal from classes , a ban from campus in designated areas, removal from residence halls, academic probation, deferred suspension, suspension or expulsion.

Please keep in mind that you cannot attend any WVU athletics events during your self-isolation period.


  • You will have at least one hour to pack and receive a packing list from a Housing and Residence Life member.


  • Catering services will produce printed daily menus
  • The menu will be delivered at dinner time for the next day to each resident with your food, and additional copies can be obtained from reception
  • Indicate your dietary restrictions so that we can provide you with a meal based on your personal preferences and needs.
  • If you do not place an order, you will receive the Chef’s Choice meal option. (Excluding breakfast)
  • Please select (NO FOOD FOR ME) in case you plan to do a door dash or grub hub etc.
  • Order deadlines:
    • The student will choose from the menu and return to the office by 7:30 p.m. to be picked up in the morning
    • The staff of the Tour de Lyon will deliver the meals to your door. Listen to a delivery around mealtimes: The optional weekday breakfast will be delivered between 8:00 and 8:30 a.m.
    • The optional weekend breakfast will be delivered between 9:30 a.m. and 10:00 a.m.
    • Lunch will be delivered between 12 p.m. and 1 p.m.
    • Dinner will be delivered between 5:00 p.m. and 6:00 p.m. A snack bag containing breakfast items will be delivered each evening with dinner.
  • If you have placed an order, your meal will be labeled with your room number. Chef’s choice meals will not be labelled.
  • If you don’t collect your meal within an hour of delivery, it will be thrown away.
  • If you have any questions or issues, please contact Food Services Isolation Contact (304) 680-3921 or, if needed, Lyon Tower Reception (304) 293-9185.


  • The Mountaineer Pharmacy will deliver medication daily Monday through Friday for students who require prescriptions or over-the-counter medications. Call Mountaineer Pharmacy at 304-285-7348 to place an order.
  • If your symptoms worsen Monday through Friday: 7:45 a.m. to 8 p.m. or Saturday: 9:45 a.m. to 4 p.m., you should contact Student Health to discuss next steps by calling 304-285-7200 . If you need to call during a time not listed above, you should contact the nurse navigator at 304-554-8070.
  • If you are having breathing problems, extremely high body temperature, or other acute symptoms, you should call 911. Let them know you are isolated for COVID-19 and be sure to wear a mask/face covering if emergency medical services assist you in any way.


  • It is your responsibility to inform your instructors that you will not be attending classes.
  • If you need help reaching the instructors, please contact the department chair and then the college or school dean.
  • For academic questions and concerns, please contact [email protected]


  • The Monongalia County Health Department and WVU will work together to make sure you meet CDC criteria before releasing you from isolation.
  • We will set your release date six days after your test date. We will send you a letter with further instructions the day before your contingent release.
  • We understand that you will eventually be released from solitary confinement on [DATE].
  • You can be released on day six, five full days after your test date if:
    • You are asymptomatic OR you are at least five full days away from the onset of symptoms and these symptoms have significantly improved, AND you have not had a fever for at least 24 hours without using fever medication , you can resume your daily activities.
  • You must agree to wear a properly fitted mask for an additional five days after your release.
  • You will be contacted by a Housing and Residence Life representative and given information about leaving isolation housing and returning to your residence. You will coordinate a travel time and the representative will give you information on how to leave the place of isolation.
  • If necessary, you will receive a moving trolley to pack for your return to your university residence.
  • You and your belongings will be collected from a specific location in the Tour de Lyon and dropped off in a designated safe place at your residence. Another moving trolley will be provided to you upon your arrival at your residence to return your belongings to your room.

If you were asymptomatic and develop symptoms within 10 days of testing, the clock restarts at day 0 on the day symptoms first appeared

Thank you for doing your part to promote a safe and healthy campus community by following WVU’s COVID-19 isolation protocols. We are here to support you throughout this process.

Contact your residence hall staff or [email protected] if you have questions or need guidance during isolation. You can also contact [email protected]


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