Sustainability through sustainability, Samsung’s 20-year commitment – ​​Samsung Global Newsroom


At Bespoke Home 2022 in June, Samsung showcased its vision for sustainable home solutions based on the Bespoke concept of flexible devices that adapt to deliver effective home care solutions as life changes. This concept includes reducing waste by extending the life of Samsung appliances through reliability, as frequent replacement of household appliances not only costs time and energy, but also produces physical waste. Samsung further combats this waste with sustainable, durability-based solutions backed by the company’s 20-year warranty.1 for digital inverter technologies2 in its washer, dryer and refrigerator, effective July 1.

Invest in quality

Samsung is dedicated to providing high-quality, durable appliances that enhance people’s lives at home, and the 20-year warranty on key components in major home appliances is proof of that.

While the warranty initially started out as a 10-year warranty for Europe and the US, this increase to 20 years reflects Samsung’s confidence and commitment to its products.

The beginning of this commitment began with research and development. Through decades of continuous investment, Samsung is able to bring consumers devices that combine Samsung’s most advanced technologies with beautiful designs that elevate the home experience. This is evidenced by the latest kitchen and living appliances.

From refrigerators to washing machines, every Samsung product goes through a rigorous quality assurance phase where products are tested to ensure they will perform well for many years. This process is one of the main reasons why Samsung products are known for their quality.

Samsung’s Digital Inverter Technologies (DIT), in particular, are the result of the company’s investment in quality.

Durability derived from decades of innovation

Digital inverter technology is an essential component of the devices they power. Backed by over 25 years of research and development, DIT affects everything from energy efficiency to the performance and durability of major appliances such as refrigerators and washing machines. Thus, protecting the integrity of this main component, with a 20-year warranty, extends the period of use of the devices, provides peace of mind to users through reliability and reduces environmental waste. To better understand, let’s find out what digital inverters are and how they work.

In washing machines, the DIT is in the form of a digital inverter motor (DIM) used to spin and pulse the drum of the washing machine during wash cycles. Samsung’s decades of research and expert engineering mean its DIMs are more advanced in several ways than those found in traditional washers.

Samsung’s digital inverters deliver more precision and power while producing less noise and vibration.3 For users, improved precision and power mean faster, more efficient laundry, while reduced noise and vibration mean they can do their laundry anytime, day or night, without getting stuck. worry about disturbing family members. Still impressive, the stable and smooth operation of digital inverter technology makes Samsung washing machines more durable over time by reducing damage caused by heavy use.

In refrigerators, digital inverter technology takes the form of digital inverter compressors (DIC) that act as the heart of the unit, circulating cold air through the compartments. Samsung’s DIC intelligently adjusts its power depending on the circumstances instead of just cycling on and off.

In practice, this means that refrigerators run at higher power settings during times of high usage, such as during the day, and run at lower power settings, which saves energy during periods. low usage, such as at night. The intelligently efficient DIC can also gradually adjust by moving along the power adjustment scale to save energy and extend refrigerator life by reducing on and off cycles.

Whatever their use, Samsung’s inverter technologies are distinguished by proven durability. Digital inverter technologies in refrigerators and washing machines have been certified4 by the engineering team of Verband Deutscher Elektrotechniker (VDE), an independent third-party testing institute established in 1893, renowned for its high standards. After more than 4,000 test cycles, the Samsung washer with DIT has been awarded the VDE mark indicating safety and quality.

By applying the warranty to Samsung’s digital inverter technologies, the company is committing to its users to provide added value for years to come. Honoring this commitment means that during the production of the device or even after, the parts necessary to service and maintain the DITs will be available for 20 years. Users can rest assured knowing that Samsung service using Samsung-made products will be there when they need it.

Creating sustainable solutions for everyday sustainability

Samsung believes true sustainability starts at home, because small choices made every day can have big impacts on the planet. With innovative solutions built into its kitchen and living appliances, backed by the 20-year warranty, Samsung is broadly pursuing sustainable solutions for the home.

1 The 20-year warranty only applies to inverter motors and compressors in refrigerators, washing machines and dryers sold in the EU from July 2022, in addition to digital inverter motors and compressors found in refrigerators and washing machines sold in the United States.

2 The 20-year warranty on digital inverter technologies (motor/compressor) applies only to refrigerators and washing machines manufactured by Samsung and contract manufacturers. The 20 year guarantee does not apply to subcontracted products.

3 Typically, the noise reduction level is 5dBA and 3dBA for wash and spin cycles respectively. Data is based on ERP label, F500 8 kg 1400 rpm WF80F5E5P4W with digital inverter motor and Vistula 8 kg 1400 rpm WF1804WPC with universal motor.

4 Awarded by the Association of Electrical, Electronic and Information Technologies in Germany (Verband Deutscher Elektrotechniker – VDE). Actual life may vary depending on usage circumstances. VDE certification granted only to specific Samsung refrigerator models.


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